Whether you schedule your first visit in our office, over the phone, or on our website, there is some information we will need from you before your appointment.
We start with the obvious information – we need your name as well as a good phone number and email address to contact you. If you scheduled on our website and entered this information yourself, someone will call you for the rest of the information we need.
When scheduling we will ask you a few additional questions such as:
- What are your primary complaints?
- Do you want to go through insurance?
- What is another option if you don’t have chiropractic or acupuncture insurance benefits or if we are out of network with your insurance plan?
- What is your date of birth?
After we get this information from you, you can expect a couple of things from us:
- An “Appointment Reminder” email from Schedulicity (our scheduling system) with an appointment confirmation. If you scheduled yourself online, you should have already received this email.
- A “Patient self check-in” email from our electronic health records system (the sender may come through as “Main” in your email) with a link to complete your new patient paperwork. The log in information will be information we got from you when scheduling. The new patient paperwork is THOROUGH…bear with it. The more complete the information you enter, the better our doc will be able to help you. It’s only this bad the first time. It takes most people 10 – 30 minutes to fill out. If you would rather fill out your new patient paperwork in our office, we have iPads we use for patient check in and you are more than welcome to use one of those, we just ask that you arrive 20 minutes prior to your scheduled appointment time to allow you time to fill everything out and still have your appointment start on time.
After this we’re just waiting for your appointment. We can’t wait to meet you and get you feeling your best.